Internal Projects Lead

We are looking for a highly proactive Internal Project and Operations Lead to lead and optimize internal projects and operations across multiple teams. The ideal candidate must be self-driven, solution-oriented, and adaptable, with strong expertise in Jira, Agile, and Scrum methodologies. This dual-capacity role blends strategic project execution with hands-on operational leadership, making it ideal for someone who thrives in dynamic, scaling environments.

Key Responsibilities

• Take ownership of internal projects from planning to completion, ensuring smooth execution.

• Lead and manage end-to-end internal projects (e.g. onboarding redesign, system integrations, SOP rollouts, vendor transitions) and build and optimize processes that streamline communication, documentation, and approvals.

• Manage tools and platforms used for knowledge sharing, project tracking, and internal collaboration (e.g., Jira)

• Coordinate cross-team initiatives that involve legal, compliance, HR, and finance workflows and monitor and report on KPIs related to efficiency, project delivery, internal satisfaction, and cost savings.

• Prepare project retrospectives, dashboards, and executive summaries and track progress on quarterly OKRs and assist department heads in operational alignment.

• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives).

• Proactively identify roadblocks and drive solutions before they become issues and continuously optimize workflows and improve internal processes for efficiency.

Why Join Us?

• Be part of a fast-paced, growing tech company.

• Fully remote work with flexible hours.

• Opportunity to shape internal processes and drive Agile transformations.

1. Proven experience as a Project Manager, preferably in a remote environment.

2. Strong expertise in Jira (workflow automation, board management, advanced reporting).

3. Deep understanding of Agile and Scrum frameworks and experience leading Agile teams.

4. Proactive problem-solver with a strong ability to anticipate challenges and act swiftly.

5. Exceptional organizational, communication, and leadership skills.

6. Scrum Master certification (CSM) or PMP is a plus.

7. Experience in data center operations or compliance, or remote-first organizational structures is an advantage.

8. Excellent organizational, documentation, and communication skills.